Rug Color Correction
We never recommend cutting your rug, but if there is a stray fiber to remove, a unique way to test the material is by lightly burning the detached piece of fabric. Do this over a safe, fire proof surface. If the fiber is nylon it will burn quickly and appear to bead up as it does so. If it is wool, it will not light easily and will burn slowly, smelling slightly like burning hair. Polyester burns quickly like nylon, but the polyester fiber will also shrink slightly while burning. Acrylic goes up in flames immediately and will have a rotten smell as it burns. If you can diagnose your rug, that will help us when we speak to you over the phone for the initial diagnosis. If not, we always inspect the rug in-person and make our diagnosis before proceeding.